Castletown Medical Centre
Sandfield
Castletown
IM9 1EX

Tel. 01624 823597
Fax 01624 825245

The Partners:

Dr. S. M. V Swainson M.B. ChB (QUB 1977)
Dr V. Balakrishnan M.B. ChB (QUB 1999)

Practice Nurses:

Specialist Nurse Practitioner (practice nursing): Mrs. Kate Power R.G.N. R.S.C.N
Mrs Amanda Buchleitner RGN
Mrs Melanie Breed RGN

Practice Manager:

Mrs Debbie Longan

Surgery Hours (by appointment only)

Monday:
Dr. S. Swainson.	08:30 - 11:20
Dr. V Balkrishnan.	09:00 - 10:50 15:00 - 16:30
Tuesday:
Dr. S. Swainson	08:30 - 11:20 15:00 - 16:30
Dr. V Balkrishnan.	09:00 - 10:50 15:00 - 16:30
Wednesday:
Dr. S. Swainson.	08:30 - 11:20 15:00 - 16:30
Dr. V Balkrishnan.	09:00 - 10:50
Thursday:
Dr. S. Swainson.	08:30 - 11:20 15:00 - 16:30
Dr. V Balkrishnan.	09:00 - 10:50 15:00 - 16:30
Friday:
Dr. S. Swainson.	08:30 - 11:20 15:30 - 17:50
Dr. V Balkrishnan.	09:00 - 10:50 15:00 - 16:30

Urgent cases are seen on the day.

If your condition is non-urgent you can expect to see a GP within two working days, although you may have to wait longer if you want to see a particular GP. If you don't need an appointment within two working days you also have the option to book up to 5 weeks in advance if this is more convenient for you.

Practice Nurse

Practice nurses deal with immunisations, routine BP checks, blood tests, new patient checks and contraceptive pill checks. They are all qualified to take cervical smears. Nurse Power

Health Visitor

The health visitor is based at the Medical Centre and can be contacted on 823623.

Other information

Repeat prescriptions: are done daily except Saturdays using repeat cards. Please allow 48 hours notice.

House calls: Home visits are made for people who cannot come to the surgery, either due to their illness or infirmity. If possible they should be requested by 10.00am.

Cervical smears: when making an appointment please say it is for a smear, so slides etc can be prepared.

Medicals: are done outside normal surgery times by appointment. Fees are as recommended by the BMA and are displayed in the surgery

Out of Hours: The Emergency Doctor Service is situated at Nobles Hospital.

If you need a doctor out of hours please call the surgery as normal and you will be given instructions on how to contact the out of hours service.

Complaints: From time to time wires get crossed! We are not deliberately trying to upset you! Please air your complaint to the Practice Manager about an administrative problem either verbally or in writing. Any complaints about Medical management should be taken up with the appropriate Doctor or nurse. Hopefully the majority of complaints can be settled quickly and satisfactorily.